Where are they made?
Our shapes are made in France in a family workshop specializing in wood and POS.
What are our shapes made of?
Our pieces are made of MDF wood and lacquered in a paint booth for a detailed finish.
How to maintain them?
They are resistant to drops of water but are not waterproof. They are easily cleaned using a microfiber cloth. Remember to handle the shapes with gloves to avoid any fingerprints.
Is it possible to paint them another color?
Yes, it is entirely possible to repaint our white rooms the color you want using a spray paint. On the other hand, you will not have the same finish. Be careful not to cover with several layers as this could damage the wood underneath.
What are they for ?
Our shapes have several functions. They can be used as a decorative object, serve as a backdrop for your photo shoots, and highlight your products in store (in the window or on the shelf).
Delivery and order tracking
How long does it take to receive my order?
Orders are processed within 1 to 3 business days.
You will be alerted when it is shipped. Depending on the delivery area, you will receive your order within 3 to 7 working days.
Where do we deliver?
We deliver to France, Portugal, Spain, Belgium, Luxembourg, Austria, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Malta, Netherlands, Poland , Romania, Slovakia, Slovenia, Sweden.
What happens if my package is damaged?
In the event that your order arrives damaged, you have the option of refusing it upon delivery and informing Formes by email to email@example.com.
Upon delivery, you must ensure that the products received correspond to your order.
If this is not the case, you have 14 days from delivery to inform Formes at firstname.lastname@example.org and attach the necessary supporting documents.
Is it possible to return or exchange my order?
You have 14 days from receipt of the order to initiate a return procedure if it does not suit you.
The products must be returned to:
EI Chloé Casanova 119 Avenue du Centenaire, 94210 Saint-Maur-des-Fossés.
All products must be in their original condition and packaging intact. Return shipping costs are at your expense.
We will refund the total amount of the order less return shipping costs within 14 days after verification that the products are in perfect condition.
What are the delivery options?
We deliver via Mondial Relay and Colissimo. We also offer a click and collect service in Paris.